I contacted Acute Plumbing and they sent Allen out to fix our old tankless water heater which was leaking. He fixed the leaking immediately and then installed a new one within half a day. He was amazing and the work was like art. Our old water heater was a jumbled mess of pipes and wires. The new one I should have put in the living room as it was so well done. I highly recommend Acute Plumbing and Allen.
Messaged Melissa late last night about a noisy toilet and Allen came early on Sunday morning to replace a fill valve quickly and efficiently. Highly recommend Acute plumbing great experience.
I usually do not go for contractors with fewer than 100 reviews, but I was grateful that Acute Plumbing was referred by Yelp. They were the first to give us a fair market quote for replacing our water heater and were able to get the job done the first thing in the next morning. This was not a small job. They did everything possible to make sure it works well. Very professional and clean. I highly recommend the Alan and his team!
Had a bit of a faucet inconvenience over the weekend. Wasn’t an emergency, but definitely created a mess under the sink. Alan from Acute plumbing took the call. Extremely responsive, punctual, helpful, and very fair pricing. I will definitely use them again for my plumbing needs.
Plumbing recommendation! I am BEYOND grateful that I was able to find Acute Plumbing! Our water heater failed on Thanksgiving (how do appliances know when it’s a holiday FFS) so we had been without hot water for four days (indoor camping ) and our neighbor had said would help us get it installed. Shocker, that never happened . I reached out to Melissa @ Acute Plumbing 714-425-1667 because I found them on Nextdoor. She worked with us on our budget, on a Sunday and after hours! We now FINALLY have hot water! Allan is the MAN with getting it done right, cleanly and quickly. I will never use anyone else and will never forget their kindness, they rock and I cannot recommend them enough.
All I can say is wow! Allen did a fabulous job installing a new Rinnai tankless water heater a few weeks ago and correcting issues with our existing plumbing (for free) to make sure we achieved the best performance. Allen was prompt, direct, and very honest. His scheduler Melissa is exceptionally organized and helped us with the water heater rebates and tax credits. Will 100% hire again.
Allen was super professional and paid attention to all the details. Did a tankless system, added in a water filter, and even rerouted some pipes for a cleaner look. He stuck to his aggressive price, even with the extra work. Great experience with Acute Plumbing. They also took care of the paperwork and planning for the SoCal gas rebate Filed and already received!
Great service! Allan came out and knew exactly what the issue was to resolve for me right away. I now have hot water and do not need to replace my tankless water heater (which a previous plumber had suggested I needed to do). I appreciate their honesty and technical expertees! Thank you.
Great and prompt service. Very reasonable price and very professional. I will use them for all my plumbing issues!
Called them after my water heater have a code 10. Showed up same day on a weekend and explained entire process and options. Water heater is running again.
Allen fixed my Rinnai water heater on the first call. He was knowledgeable, meticulous, and thorough.
Very professional, clean and fast. Price was good, too. Will use again!
Efficient Experienced Punctual Professional
We needed a new Noritz tankless water heater. Acute Plumbing was professional, knowledgeable, very quick to respond including great pricing, and were able to install that same day. Awesome service! Recommend highly!
My water heater stopped working and the pilot light would not rekindle. I wasn’t happy with my previous plumbing service, so I looked on yelp and found Acute Plumbing was highly rated so I gave them a try. They gave me an appointment for the same afternoon, and showed up on time and prepared with any parts that might be required to repair my water heater. Even though I was ready to get a new water heater (mine is 8years old and past its 6 year warranty) they assured me it was still in decent shape and could be repaired. I was able to save money by having the repair done and my water heater is now fine. I will utilize their services for any future plumbing needs.
Oh my goodness we’ve been having problems with our water temperature for the longest time. The shower water would always switch from hot to very hot and vice versa. I didn’t know who to call but knew I needed a plumber. I called several plumbing businesses around Santa Ana and Acute Plumbing were able to send someone that same morning. Alan showed up two hours later and was able to diagnosed the problem. The water temperature is now fixed and as a bonus he even fixed the water pressure for us. Best customer service. We’re definitely going to call Acute Plumbing for any future plumbing issues and maintenance! Thank you Alan and your very friendly staff!
My hot water heater has been on the fritz for a few days now. Today I had off work so I was googling water heater repair people when I found this company near me and willing to come on a holiday with no extra holiday charge. Even in 103 degree temps, Allan tirelessly figured out what was wrong with my heater and completed the repair. My garage must have been 115 degrees but he didn’t complain.
I will definitely call this company again should I have any other plumbing concerns!
We had a water heater and corroded pipes under the house replaced in quick time. Extremely happy with the service. They offered the best pricing and with top quality work to back it. Definitely my first choice plumbers for now on.
Friendly service and got the job done quickly. Will hire again the next time I’m in need of a plumber.
They showed up on time and were easy to work with. They were very knowledgeable.
Quality and timely service. They fixed my water heater in no time with the least possible parts.
They were on time, and the drain was unclogged. I felt like the price was okay.
Alan came by today because my water heater has been knocking and rumbling and I needed to get it serviced. He identified himself at the door and handed me his card. He began the process of trying to drain it but very little water came out, explaining how it worked each step of the way.
He stated that it might be time to replace it soon but did not pressure me to purchase from him. I did ask him his cost for replace and install, then stated I wanted to check around as well. When it came time to pay him, he refused to take payment but instead stated that if I decide to replace the water heater, he would appreciate my business. I appreciate this company’s honesty and neighborliness.
I called this morning. They were here by lunch time. Great service! Helped with a dishwasher issue. I will likely hire then for another job in the near future.
Awesome customer service ! They really go out of their way to accommodate your needs. We had a plumbing emergency and they sent someone the same day to do the repair . They gave us a fair price and the plumber was very nice and knowledgeable . They will be our to go to plumber from now on!
They were quick to respond to my plumbing issue (and actually answered their phone after hours while a few others that I called did not). Allan arrived first thing in the morning, fixed my pipe problem and charged a very reasonable fee. Much less than what I expected! I’m keeping their card handy for future plumbing needs and recommending their company to my friends and family.
I called Acute Plumbing early this afternoon to schedule an appointment to have my garbage disposal repaired/replaced. I chose them because they had the most reviews with the best Yelp rating.
They arrived at my house at the agreed upon time (just an hour after I called,) replacement part in hand should it be needed.
They quickly determined that the motor on my old disposal was burned out and went about installing the new one. We chatted briefly and they were kind to answer my questions.
I had a (new) working disposal within 45 minutes of their arrival, they were on their way and out the door, and I was back in business in time to host Thanksgiving.
Friendly service and got the job done quickly. Will hire again the next time I’m in need of a plumber.
Great work, honest, communicative. Very knowledgeable and was in and out within the hour. Thank you guys for fixing our water heater.
I made a phone call to Acute plumbing and in 15 minutes he was at my house and repaired my shower! Works perfect. I would recommend him and I will be doing business again with him!
Very professional, methodical, and friendly.
Acute Plumbing was very professional. They gave a clear understanding of what services were going to be provided. When he did his service, it was very clean and he was very mindful.
We have a tankless water heater not heating on demand but randomly. After calling multiple plumbing companies with no return calls or with extreme travel fees or simply not wanting to work with Rinnai warranty, I was grateful that I got to speak with a plumber on first call to Acute Plumbing. He was knowledgeable and very transparent in the process and fees. He was also very thorough and systematic about diagnosing problem and worked with the manufacturer to fix our problem. Allan is certified by Rinnai to service their water heaters weather under warranty or not. Even though ours was not under warranty for our particular problem, he itemized charges and we felt total fee was fair. He scheduled us within 24 hours of my call & fixed in same appointment. I would highly recommend.
Definitely would recommend this company! Called about our tankless water heater and they came out same day. Talked me through every step and explained it thoroughly. Very knowledgeable and friendly.
Allan is by far the most professional, efficient and pleasant plumber we have ever used. He arrived on time, diagnosed the issue immediately, gave us an estimate and completed the job quickly and neatly. In addition, he was extremely courteous and actually advised us on another plumbing issue while he was here, at no additional charge. I would have no problem recommending him to anyone, and we will certainly use him again for any future plumbing issues.
Allan and Melissa are wonderful to work with. I have used their services twice now and so far couldn’t be happier. Allan has been on time and informative. I feel he is a person of high integrity which makes me trust his work and suggestions. Thank you so much.
I have had Allan out to my home on multiple occasions and he is always prompt, professional and knowledgeable. He is generous about sharing tips on how to save money on future plumbing bills and will always answer questions about additional plumbing issues. His pricing is beyond reasonable and he lists his prices on his website so there are no surprises or hidden costs. I would not hesitate to recommend Allan to any of my family, friends or neighbors.
I had a problem with the water flow in the kitchen. It seemed there was a lack of water pressure. I sensed I might need a new fixture but thought I’d better get a second opinion. I called Acute Plumbing. The plumber was right on time and quickly diagnosed my problem. Excellent service and terrific communication throughout the job.
Alan is always ready to help. He is very knowledgeable, and just a pleasure to work with. This is a 5 star business.
Prompt service and professional technician; definitely recommend their services.
Prompt service and professional technician; definitely recommend their services.
They were quick to respond to my plumbing issue (and actually answered their phone after hours while a few others that I called did not). Allan arrived first thcaing in the morning, fixed my pipe problem and charged a very reasonable fee. Much less than what I expected! I’m keeping their card handy for future plumbing needs and recommending their company to my friends and family.
Awesome! Simply put these guys are great. 1. He came within a couple of hours of my call. 2. He got the job done when other plumbing companies said it was impossible or would cost a small fortune. 3. The price I was charged for services was more than reasonable. I offered to pay more, but he told me no. Call them!
I’ve had the pleasure of Acute Plumbing fixing plumbing problems in my home on two occasions. Both times I found him to be very courteous and a very competent plumber. Yesterday he installed my new water heater and I’m very pleased. I will recommend Acute Plumbing to my friends and neighbors and that says a lot.
This is the second time we have used Allan. It was late on Friday and we called. He came by at 7:30 pm to help us on a dishwasher leak. Fixed it so fast. He is so nice and gets the job done with no mess. We will call him again! Thanks Allan!
My husband and I decided that we needed to replace our bathroom faucets, which were the originals from over 30 years ago. After several DIY issues, we reluctantly decided to hire a professional. I used Google Services to select a few companies with high ratings and Acute plumbing called me almost immediately to schedule an appointment for the next morning. The plumber, Allan, arrived on time and described in detail the work that needed to be done. He made sure the work was done correctly and I would absolutely recommend him!
Awesome! Simply put these guys are great. 1.He came within a couple hours of my call 2 He got the job done when other plumbing companies said it was impossible, or would cost a small fortune. 3. The price I was charged for services was more than reasonable. I offered to pay more( because I genuinely valued his work at a much higher price.), but he told me no. Whatever your plumbing needs, call acute plumbing. Ask for Allan he is personable, efficient, and honest.
Allen, with acute plumbing, did an excellent job in repairing my pipes that were completely worn from the galvanized pipes that were used in the past. Allen was considerate, he explained the problem clearly, and made all repairs efficiently and within my budget.
They did an amazing job for a extremely difficult job! We feared they wouldn’t be able to service us due to extremely corroded water lines and hard to reach places. They even sensed a water line under the house that was under the house was leaking. They investigated and they were right! A corroded water line was leaking water potentially costing us hundreds of dollars a year in our water bill. They even decided to crawl under our house space to replace such water line!!! Insane but they accomplished it. They delivered way above our expectations!
I asked them to call me for payment and they did a good job with the project.
Allen from Acute Plumbing is truly an artist. His work it meticulous, precise, and thorough. He not only finds the solution, but the reason why it happened. As a cardiologist is to the circulatory system, Allen is to the plumbing of the home!
5/16/22 I have the latest/greatest Rinnai tankless that was installed by a general contractor. After the install, I was getting consistent cold water sandwiches. I finally decided to call a Rinnai specialist and I found Allen’s company on the Rinnai website. I called Monday morning and Allen was able to come out the same day! I asked him various questions on the previous installation and code regulations. He is extremely knowledgeable and answered all my questions. He then fixed the install from the previous contractor by relocating the intake as well as adding some additional safety features. He was at our house for approximately 2 hours and charged a very fair price. If I ever have problems again, I will be calling Allen.
Couldn’t be happier with Acute’s services. Allen the amazing tech shows up promptly diagnosis while explaining so you feel confident he knows his stuff and why repair is needed in the first place. Works precisely and quickly (very organized as well) to get you up and running. This was for a water heater – no hot water is no fun! Thank you Allen and Acute Plumbing you are #1 on my plumbers list.
Yesterday morning, the nozzle to our kitchen sink faucet became detached (unscrewed) from its hose and I was unable to reattach it on my own. After Googling for a solution, I called Acute Plumbing and made an appointment and they showed up punctually and the problem was fixed!
Friendly, informative, and professional
Very professional and knowledgeable. I will highly recommend to all my friends and family.
I called and he showed up within 15 minutes. He was very quick. He was very cordial and efficient.
The gentleman who came was very honest. He gave us several options for service and he recommended that we try the least expensive first. He was confident that it would work, and that was what we got done.
Alan went above and beyond for ojur family’s plumbing issues during the holidays when everyone else was closed or seeking emergency outrageous prices. He was very fair, accommodating, and made us all feel important and safe. Thanks, Alan!
Acute Plumbing was fantastic to work with Allen is a real pro. Save yourself the time if you’re in South OC, just call these guys.
Absolutely fantastic experience. I cannot recommend Acute plumbing enough. We contacted Acute Plumbing to help solve an error code in my parent’s 15 year old tankless water heater. Allan was professional, detailed, and remarkably honest. He listened to my father’s concerns and immediately got to work to see what was causing the problem, instead of pushing him to buy a new heater. Allan assessed the situation, walked my father through what he found, and provided him a quote for the repair work before he began the job. In fact, my father was so impressed with Allan that he asked him to look at another small plumbing issue, which Allan was able to tackle the same day. Right now when it feels like homeowners are being gouged for home repairs or improvements due to the demand in the real estate market, Allan at Acute Plumbing is a reminder that there are exceptional licensed experts that do not inflate prices based on a person’s ZIP Code. We have found our new plumber. Thank you, Allan.