Reviews

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Oh my goodness we’ve been having problems with our water temperature for the longest time. The shower water would always switch from hot to very hot and vice versa. I didn’t know who to call but knew I needed a plumber. I called several plumbing businesses around Santa Ana and Acute Plumbing were able to send someone that same morning. Alan showed up two hours later and was able to diagnosed the problem. The water temperature is now fixed and as a bonus he even fixed the water pressure for us. Best customer service. We’re definitely going to call Acute Plumbing for any future plumbing issues and maintenance! Thank you Alan and your very friendly staff!

Samantha P. Santa Ana, CA
Noha Elmiry-Thomas

My hot water heater has been on the fritz for a few days now. Today I had off work so I was googling water heater repair people when I found this company near me and willing to come on a holiday with no extra holiday charge. Even in 103 degree temps, Allan tirelessly figured out what was wrong with my heater and completed the repair. My garage must have been 115 degrees but he didn’t complain.

I will definitely call this company again should I have any other plumbing concerns!

Rebecca W. Santa Ana, CA
Robert Nanez

We had a water heater and corroded pipes under the house replaced in quick time. Extremely happy with the service. They offered the best pricing and with top quality work to back it. Definitely my first choice plumbers for now on.

Vince V. 4/14/22

Friendly service and got the job done quickly. Will hire again the next time I’m in need of a plumber.

Jameson Endres
Bradley Daniels

They showed up on time and were easy to work with. They were very knowledgeable.

Jim

Quality and timely service. They fixed my water heater in no time with the least possible parts.

Nicolette Ware

They were on time, and the drain was unclogged. I felt like the price was okay.

Ashley
Justin Ross

Alan came by today because my water heater has been knocking and rumbling and I needed to get it serviced. He identified himself at the door and handed me his card. He began the process of trying to drain it but very little water came out, explaining how it worked each step of the way.

He stated that it might be time to replace it soon but did not pressure me to purchase from him. I did ask him his cost for replace and install, then stated I wanted to check around as well. When it came time to pay him, he refused to take payment but instead stated that if I decide to replace the water heater, he would appreciate my business. I appreciate this company’s honesty and neighborliness.

Tonya H. Newport Beach, CA

I called this morning. They were here by lunch time. Great service! Helped with a dishwasher issue. I will likely hire then for another job in the near future.

Phillip Barnes

Awesome customer service ! They really go out of their way to accommodate your needs. We had a plumbing emergency and they sent someone the same day to do the repair . They gave us a fair price and the plumber was very nice and knowledgeable . They will be our to go to plumber from now on!

Meg B. Irvine, CA

They were quick to respond to my plumbing issue (and actually answered their phone after hours while a few others that I called did not). Allan arrived first thing in the morning, fixed my pipe problem and charged a very reasonable fee. Much less than what I expected! I’m keeping their card handy for future plumbing needs and recommending their company to my friends and family.

Charlie Z.

I called Acute Plumbing early this afternoon to schedule an appointment to have my garbage disposal repaired/replaced. I chose them because they had the most reviews with the best Yelp rating.

They arrived at my house at the agreed upon time (just an hour after I called,) replacement part in hand should it be needed.
They quickly determined that the motor on my old disposal was burned out and went about installing the new one. We chatted briefly and they were kind to answer my questions.

I had a (new) working disposal within 45 minutes of their arrival, they were on their way and out the door, and I was back in business in time to host Thanksgiving.

Kristen P. Irvine, CA

Friendly service and got the job done quickly. Will hire again the next time I’m in need of a plumber.

Jameson Endres

Great work, honest, communicative. Very knowledgeable and was in and out within the hour. Thank you guys for fixing our water heater.

Ron F. Santa Ana, CA

I made a phone call to Acute plumbing and in 15 minutes he was at my house and repaired my shower! Works perfect. I would recommend him and I will be doing business again with him!

James Meyst

Very professional, methodical, and friendly.

Christian G. Newport Beach, CA

Acute Plumbing was very professional. They gave a clear understanding of what services were going to be provided. When he did his service, it was very clean and he was very mindful.

Kayleigh

We have a tankless water heater not heating on demand but randomly. After calling multiple plumbing companies with no return calls or with extreme travel fees or simply not wanting to work with Rinnai warranty, I was grateful that I got to speak with a plumber on first call to Acute Plumbing. He was knowledgeable and very transparent in the process and fees. He was also very thorough and systematic about diagnosing problem and worked with the manufacturer to fix our problem. Allan is certified by Rinnai to service their water heaters weather under warranty or not. Even though ours was not under warranty for our particular problem, he itemized charges and we felt total fee was fair. He scheduled us within 24 hours of my call & fixed in same appointment. I would highly recommend.

Claudia E. Santa Ana, CA

Definitely would recommend this company! Called about our tankless water heater and they came out same day. Talked me through every step and explained it thoroughly. Very knowledgeable and friendly.

Jamie Y

Allan is by far the most professional, efficient and pleasant plumber we have ever used. He arrived on time, diagnosed the issue immediately, gave us an estimate and completed the job quickly and neatly. In addition, he was extremely courteous and actually advised us on another plumbing issue while he was here, at no additional charge. I would have no problem recommending him to anyone, and we will certainly use him again for any future plumbing issues.

David S. Newport Beach, CA

Allan and Melissa are wonderful to work with. I have used their services twice now and so far couldn’t be happier. Allan has been on time and informative. I feel he is a person of high integrity which makes me trust his work and suggestions. Thank you so much.

Joe Allen

I have had Allan out to my home on multiple occasions and he is always prompt, professional and knowledgeable. He is generous about sharing tips on how to save money on future plumbing bills and will always answer questions about additional plumbing issues. His pricing is beyond reasonable and he lists his prices on his website so there are no surprises or hidden costs. I would not hesitate to recommend Allan to any of my family, friends or neighbors.

K. F. Dana Point, CA

I had a problem with the water flow in the kitchen. It seemed there was a lack of water pressure. I sensed I might need a new fixture but thought I’d better get a second opinion. I called Acute Plumbing. The plumber was right on time and quickly diagnosed my problem. Excellent service and terrific communication throughout the job.

Mark O. Irvine, CA

Alan is always ready to help. He is very knowledgeable, and just a pleasure to work with. This is a 5 star business.

Diana Liley

Prompt service and professional technician; definitely recommend their services.

Hugo Garcia. Garden Grove , CA

Prompt service and professional technician; definitely recommend their services.

Frances S

They were quick to respond to my plumbing issue (and actually answered their phone after hours while a few others that I called did not). Allan arrived first thcaing in the morning, fixed my pipe problem and charged a very reasonable fee. Much less than what I expected! I’m keeping their card handy for future plumbing needs and recommending their company to my friends and family.

Charlie Z, Dana Point, CA

Awesome! Simply put these guys are great. 1. He came within a couple of hours of my call. 2. He got the job done when other plumbing companies said it was impossible or would cost a small fortune. 3. The price I was charged for services was more than reasonable. I offered to pay more, but he told me no. Call them!

Samuel V Woodland

I’ve had the pleasure of Acute Plumbing fixing plumbing problems in my home on two occasions. Both times I found him to be very courteous and a very competent plumber. Yesterday he installed my new water heater and I’m very pleased. I will recommend Acute Plumbing to my friends and neighbors and that says a lot.

Carole Daly, Irvine, CA
Golnar Hakimpour

This is the second time we have used Allan. It was late on Friday and we called. He came by at 7:30 pm to help us on a dishwasher leak. Fixed it so fast. He is so nice and gets the job done with no mess. We will call him again! Thanks Allan!

Sandra S. Henderson, Orange, CA

My husband and I decided that we needed to replace our bathroom faucets, which were the originals from over 30 years ago. After several DIY issues, we reluctantly decided to hire a professional. I used Google Services to select a few companies with high ratings and Acute plumbing called me almost immediately to schedule an appointment for the next morning. The plumber, Allan, arrived on time and described in detail the work that needed to be done. He made sure the work was done correctly and I would absolutely recommend him!

Winston

Awesome! Simply put these guys are great. 1.He came within a couple hours of my call 2 He got the job done when other plumbing companies said it was impossible, or would cost a small fortune. 3. The price I was charged for services was more than reasonable. I offered to pay more( because I genuinely valued his work at a much higher price.), but he told me no. Whatever your plumbing needs, call acute plumbing. Ask for Allan he is personable, efficient, and honest.

Samuel V Woodland, Santa Ana, CA

Allen, with acute plumbing, did an excellent job in repairing my pipes that were completely worn from the galvanized pipes that were used in the past. Allen was considerate, he explained the problem clearly, and made all repairs efficiently and within my budget.

Susan D

3/26/22
They did an amazing job for a extremely difficult job! We feared they wouldn’t be able to service us due to extremely corroded water lines and hard to reach places. They even sensed a water line under the house that was under the house was leaking. They investigated and they were right! A corroded water line was leaking water potentially costing us hundreds of dollars a year in our water bill. They even decided to crawl under our house space to replace such water line!!! Insane but they accomplished it. They delivered way above our expectations!

Jose O. Stanton, California

I asked them to call me for payment and they did a good job with the project.

Adamed

Allen from Acute Plumbing is truly an artist. His work it meticulous, precise, and thorough. He not only finds the solution, but the reason why it happened. As a cardiologist is to the circulatory system, Allen is to the plumbing of the home!

Debra Strader

5/16/22 I have the latest/greatest Rinnai tankless that was installed by a general contractor. After the install, I was getting consistent cold water sandwiches. I finally decided to call a Rinnai specialist and I found Allen’s company on the Rinnai website. I called Monday morning and Allen was able to come out the same day! I asked him various questions on the previous installation and code regulations. He is extremely knowledgeable and answered all my questions. He then fixed the install from the previous contractor by relocating the intake as well as adding some additional safety features. He was at our house for approximately 2 hours and charged a very fair price. If I ever have problems again, I will be calling Allen.

Carl R. Westminster, California

Couldn’t be happier with Acute’s services. Allen the amazing tech shows up promptly diagnosis while explaining so you feel confident he knows his stuff and why repair is needed in the first place. Works precisely and quickly (very organized as well) to get you up and running. This was for a water heater – no hot water is no fun! Thank you Allen and Acute Plumbing you are #1 on my plumbers list.

Debbie Piscitelli

Yesterday morning, the nozzle to our kitchen sink faucet became detached (unscrewed) from its hose and I was unable to reattach it on my own. After Googling for a solution, I called Acute Plumbing and made an appointment and they showed up punctually and the problem was fixed!

Norman Stockdale

Friendly, informative, and professional

Chad Fosters

Very professional and knowledgeable. I will highly recommend to all my friends and family.

Dan Ramirez
Jennifer Ellis

I called and he showed up within 15 minutes. He was very quick. He was very cordial and efficient.

Sharon Adams

The gentleman who came was very honest. He gave us several options for service and he recommended that we try the least expensive first. He was confident that it would work, and that was what we got done.

Jameson
Samantha Salinas

Alan went above and beyond for ojur family’s plumbing issues during the holidays when everyone else was closed or seeking emergency outrageous prices. He was very fair, accommodating, and made us all feel important and safe. Thanks, Alan!

Dreem Romero

Acute Plumbing was fantastic to work with Allen is a real pro. Save yourself the time if you’re in South OC, just call these guys.

Chris Larkins

7/1/22
Absolutely fantastic experience. I cannot recommend Acute plumbing enough. We contacted Acute Plumbing to help solve an error code in my parent’s 15 year old tankless water heater. Allan was professional, detailed, and remarkably honest. He listened to my father’s concerns and immediately got to work to see what was causing the problem, instead of pushing him to buy a new heater. Allan assessed the situation, walked my father through what he found, and provided him a quote for the repair work before he began the job. In fact, my father was so impressed with Allan that he asked him to look at another small plumbing issue, which Allan was able to tackle the same day. Right now when it feels like homeowners are being gouged for home repairs or improvements due to the demand in the real estate market, Allan at Acute Plumbing is a reminder that there are exceptional licensed experts that do not inflate prices based on a person’s ZIP Code. We have found our new plumber. Thank you, Allan.

Leslie M.